Shipping Policy - JacketsDen

Last updated: 1/1/2026

At JacketsDen, we are committed to delivering your order safely and efficiently. Please review our shipping policy below.

We proudly offer FREE standard shipping on all orders.

There are no additional shipping charges at checkout unless otherwise stated.

Ready-made jackets: Processed within 2–5 business days.
Custom-size jackets: Processing may take 5–7 business days due to production requirements.

Orders are processed Monday through Friday (excluding holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking details.

We use reliable and trusted courier services, including:

The shipping carrier is selected based on your location and service availability.

Estimated delivery time after shipment is 5-7 business days (may vary),

Delivery times are estimates and may vary due to:

JacketsDen is not responsible for delays once the package has been handed over to the carrier.

Once your order ships, you will receive a tracking number via email.

Customers are responsible for monitoring shipment progress using the provided tracking information.

Customers are responsible for providing accurate shipping details.

If incorrect or incomplete information is provided:

For international orders:

Customs duties or import taxes (if applicable) are the responsibility of the customer.
We are not responsible for customs delays.

If your package arrives damaged:

If a shipment is lost in transit, we will assist you in filing a claim with the shipping carrier.

For shipping-related questions, please contact:

support@jacketsden.com